How Does Your Self-Service Buying Experience Compare with the Competition’s?

By now, you are well aware that the self-service buying journey is playing a larger role in purchasing decisions. In fact, you’ve probably seen statistics that show prospects conduct up to 70 percent of their purchasing process in a self-service manner without having any contact with people at your company.

The question is, do you truly know what your self-service buying experience looks like? Do you know how it compares to the experience your competition is delivering?

Our Self-Service Buying Experience Assessment and Comparison Report will give you all the answers you need.

We surface detailed findings and recommendations that you can use to improve your self-service buying experience and convert more customers. We capture and compare what the buyer sees, messages they consume, touchpoints they encounter, digital platforms they interact with, and the interactions that make-up the entire self-service buying experience. We also compare your buying experience with the experience your competition is delivering.

Don’t let a poor self-service buying experience stand in the way of business growth. Call 214.783.9847 to learn more about this valuable assessment.